Legal
Refund Policy
Last updated: March 31, 2026
We want paid upgrades to feel low-risk. This page outlines how refunds are handled for PxShot subscriptions.
Initial purchase window
If you are unhappy with your first paid subscription, contact us within 7 days of the initial charge and we will review the request promptly.
Renewals
Subscription renewals are generally non-refundable after the renewal has been processed, but we still encourage you to reach out if there was a billing mistake.
How to request help
Email billing@axoxweb.com with the email on your account and a short explanation of the issue.